OVERVIEW
Ela-can Services Inc. was established – as a small family run business in 2001
providing professional commercial cleaning. Ela-can was built on the principles of
honesty, reliability and integrity. Over the years Ela-can has grown to over forty (40)
trained professionally trained cleaners. As we continue to make substantial progress,
we have established valuable partnerships and are committed to driving positive change
for the benefit of all our stakeholders. Our commitment is to provide a high standard of
cleanliness to every contract that has been entrusted to us in order to retain our stellar
reputation.
Mission, Vision and Values
We’re about more than just cleaning. We believe in developing relationships and
partnerships with our clients and working with them to achieve their objectives and
thereby our objectives.
At Ela-can we strive to offer quality service at the best possible price that is well beyond
our competitors. We are so confident that our customers will be happy with the quality of
our workmanship, we offer a satisfaction guarantee on all our services.
“If you have a concern and it is not taken care of by the next scheduled cleaning, you
get that cleaning for free.”
Our Mission
Ela-can Services Inc. is committed to providing the highest quality and environmentally
friendly commercial and industrial cleaning services by exceeding the expectations of
our clients, as well as their employees, customers and visitors.
Our Vision
We are constantly working to establish ourselves as the most respected and sought-
after contract cleaning and facilities support service in Ontario. We seek to build a
partnership with our clients based on solid and trusting relationships with all key
stakeholders.
Our Values
Respect: taking time to understand and value each person and respecting their
choices.
Responsibility: acting with integrity towards our staff, our customers, the community
and the environment.
Caring: a duty of care for our staff, customers and the environment.
Excellence: to always look to provide the best quality experience with regards to our
cleaning and our customer service.
Integrity: to act with honesty, openness and do what we say we will do.
Innovation: to be industry leaders in using new and sophisticated equipment and use
latest available environmentally friendly cleaning products.
Our Services
Ela-can provides a wide array of services to prominent local companies in the GTA.
Some of our main services are: Janitorial Services: For over 17 years Ela-can Janitorial Services has been
taking pride in serving clients. We understand that a clean work place enhances not
only reputation but the productivity of staff. All aspects of janitorial services are
provided and the size of our contracts range from small 1-day-per week contracts to
large office and industrial complexes.
To add to the professional appearance staff are uniformed, English-speaking and
trained by the highest standards. Frequent inspections are performed to ensure the
quality of the job. Housekeeping reports and surveys are passed out on a regular basis
to help us determine if our clients are satisfied with our performance.
Office Cleaning: A clean office leads to a happier, more productive and healthier
work environment. Ela-can has been maintaining office properties in the Toronto area
for over 17 years and is one of the only cleaning companies to offer a service
guarantee.
Unlike some of those fly-by-night, craigslist cleaning companies, Ela-can employs a
highly trained crew of uniformed professionals that you can trust around your computers
and confidential documents. Our staff are some of the best in the business, with a high
attention to detail and a rigorous cleaning regiment, that leaves your office sparkling
every time.
Customer satisfaction is very important to us and that is why every building we clean
receives regular visits from a supervisor, that gives an evaluation and custom
housekeeping reports.
Industrial/Commercial Cleaning:
Ela-can entered the industrial/commercial cleaning market in 2010. When it comes to
industrial plant or warehouse, it is important to keep a clean and safe environment.
Keeping industrial plant clean can decrease health issues and accidents, as well as
improve operations efficiency. It is very important to all business owners to keep their
facilities up to health and safety standards.
All work performed by Ela-can adheres to proper procedures for industry sanitation,
cleanliness and safety standards.
Below are a few key services we offer to help keep industrial/commercial facilities clean:
Degreasing and/or cleaning heavy equipment
Degreasing and/or cleaning food packaging and processing equipment
Concrete line removal
Floor degreasing
Floor scrubbing
Floor sealing
Wall, ceiling and girder cleaning
All by-products from the cleaning process are disposed of in a safe manner to ensure all
government regulations are met.
Window Cleaning: Ela-can Janitorial Service can tackle any job both
commercial and residential. We have been providing window cleaning for the past 17
years and have a sparkling reputation in the GTA.
We specialize in post construction window cleaning taking care to scrape all debris and
to wipe down all window frames. We use booms from 40 to 85 feet so as not to damage
landscaping and related items.
Our trained professionals take great care around all furnishings and clean up any spills
after the job is done.
Steam Carpet Cleaning: At Ela-can, we have over 17 years experience behind
us in all aspects of carpet, rug and upholstery cleaning. No other cleaning company can
rival us for professionalism and service. We use the latest Fast Dry Deep Cleaning
Systems that give a deep down clean, removing stains and bacteria that cause
unpleasant odors.
The highest quality ECO friendly cleaning solutions are used that not only clean better
than chemical cleaning, but also are safe. Our carpet and upholstery cleaning systems
are recommended by leading manufacturers and cleaning experts.
Stripping and Waxing Floors: Not all cleaning companies are the same
when it comes to stripping and waxing vinyl and ceramic tile flooring. Great care must
be taken to remove all wax build-up and sealer as well as removing all splash marks
from baseboards and walls.
Even spending thousands of dollars on renovations cannot make up for floors that are
not maintained. Shabby floors bring down the appearance of the whole workplace and
end up being reflected in employee morale as well as client perception. Ela-can prides
itself on doing the job right the first time. Only the best quality products are used to
guarantee a durable, wet look finish that you can be proud of.
Site-Specific Special Cleaning: Ela-can Janitorial Services can customise
special cleaning for specific events, functions etc. Our friendly, uniformed team of
professionals will maintain a clean and safe business environment, while remaining
unobtrusive to activities.
Don’t leave all of the cleaning up to your staff or late night janitorial cleaners. Our
courteous cleaners stay on top of garbage, clutter, dirt and grime build up. Maintaining a
safe and sanitary facility will help to increase company’s productivity, it will also help to
prevent injuries (and possible lawsuits), by providing immediate attention and clean up
of various spills and accidents that can happen throughout the day. Not only our service
provides a clean and professional look, but it can also help to offset costs, by reducing
after hours janitorial bill.
Ela-can will work the entire premise of your commercial property, both inside and
outside. Not only we will your trash cans empty, the lobbies and hallways clean, the
bathrooms spotless and the parking lots or sidewalks swept, but also perform minor
maintenance tasks such as re-lamping of burnt out lights and determining if outlets,
locks, etc. need to be repaired or replaced.
Services can be customized to meet the requirements of each individual property.
Below is a sample of the list of services we provide to our clients.
Keeping high traffic, common areas such as lobbies, reception desks, kitchens,
etc. continuously clean
Emptying, wiping down, and relining garbage cans
Washroom cleaning and maintenance
Respond to cleaning emergencies such as spills or broken glass
Prepare and clean conference rooms before and after meetings
Dusting and keeping cobwebs down
Sanitizing and disinfecting surfaces
Parking lot and sidewalk sweeping
Dumpster clean-up and maintenance
Window Washing
Re-stock supplies when needed
Minor maintenance such as painting or re-lamping
Environmentally Responsible
Ela-can Services Inc. maintains a strong commitment to our planet and its future. We
continuously seek to conduct our cleaning operations in a way that protects the
environment and yields minimum impact on our employees and clients. This is achieved
through training and systematic management practices and supervision. We are
continuously changing our products as and when more environmentally friendly
products are available in the market place.
We are committed to:
Compliance with local environmental legislation
Set and periodically review environmental objectives
Careful consideration of client’s concern on environmental issues and objectives
Promote good environmental practices
Use of green chemicals and waste reduction
Purchase of recycled material wherever viable to reduce waste
Train staff for environmental friendly practices to reduce wastage of water and
sensible use of chemicals
Current Engagements
We are currently serving the following customers:
1. Since June 2015 Ela-can is providing cleaning services to Tok Transit for their
contract of Operation and Maintenance of VIVA buses at their Richmond Hill
facility.
Fleet of 115 articulated 60’ and 40’ buses are serviced every night after the revenue
service. A minimal of 90 buses are prepared to ensure enough buses are available by
4:00 am for service.
The daily responsibilities include:
Check M7 Book for any maintenance issues
Fuel
Sweep and mop interior
Remove garbage
Check and top up all fluids (Engine and transmission oil, windshield washer and
antifreeze
Check tire pressure and all exterior lights
Exterior wash
Park buses with maintenance issues in front of maintenance bays
Park buses in appropriate lanes for service
Once a month all buses go through special clean to ensure all windows are clean as
well as all graffiti is removed.
Every six month all seats of buses are shampooed.
Every three months, cleaning and maintenance of entire inside covered garage floor
and bus parking of 350,000 square feet.
Outside parking lot cleaning and maintaining on quarterly basis for 1200 parking
spaces.
2. Since November 2014 Ela-can is providing cleaning services to Tok Transit for
their contract of Operation and Maintenance of conventional and mobility buses
at their Newmarket facility.
Fleet of 90, 40’ and 30’ buses are serviced every night after the revenue service. A
minimal of 80 buses are prepared to ensure enough buses are available by 4:00 am for
the service.
The daily responsibilities include:
Check M7 Book for any maintenance issues
Fuel
Sweep and mop interior
Remove garbage
Check and top up all fluids (Engine and transmission oil, windshield washer and
antifreeze
Check tire pressure and all exterior lights
Dump fareboxes in to vault
Exterior wash
Park buses with maintenance issues in front of maintenance bays
Park buses in appropriate lanes for service
Once a month all buses go through special clean to ensure all windows are clean as
well as all graffiti is removed.
Every six month all seats of buses are shampooed.
Every three months, cleaning and maintenance of entire inside covered garage floor
and bus parking of 115,000 sq. ft.
Outside parking lot cleaning and maintaining on quarterly basis for 1200 parking
spaces.
3. Orillia Transit Buses for the City of Orillia.
Fleet of 12, 40’ buses are fueled, cleaned and washed every night after revenue
service. We are responsible to ensure that a minimum of 9 buses are available for
service every morning.
Once a month all buses go through special clean to ensure all windows are clean as
well as all graffiti is removed.
Cleaning and maintaining of entire inside covered garage floor of 4,000 sq. ft on a
daily basis.
Outside parking lot cleaning and maintaining on quarterly basis for 90 parking
spaces.
4. Various small and mid-size office facilities are cleaned by Ela-can on nightly
basis. The range of these office facilities is from 1,500 square feet to little over
10,000 square feet.
Our daily responsibilities include:
Mop all tile surfaces
Dust all office furniture and computer equipment
Vacuum all carpeted areas
Clean washrooms
Wipe all mirrors
Clean kitchen
Remove garbage and place in proper recycling bins
Our quarterly or on-demand services include:
Wipe all glass partitions
Steam clean carpet areas
Window washing
Stripping and polishing floors
Why Choose Ela-can
Our priority is to provide a service of superior quality and consistency at a reasonable
rate. In order to achieve this goal, our cleaning company field a team of well trained and
knowledgeable professionals. This commitment is carried out through extensive
training. New staff work with experienced staff and we invest a considerable amount of
time to ensure they know exactly what they are supposed to do. All new staff are
monitored consistently until we feel comfortable with their performance. They are then
rated on a regular basis.
We are always striving to offer a better cleaning service than our competitors and
encourage our clients to let us know if they see any room for improvement. We like
feedback and listen to our clients. That is why we are the only commercial cleaning
company in the industry to offer a cleaning service guarantee
There are several reasons why Ela-can has stood the test of time and is considered one
of the best commercial cleaning companies. We know that communication is the key to
consistent quality and keeping our clients satisfied. Unlike many janitorial companies in
the Toronto that seem to operate under the motto “No news is good news”, we preclude
our clients’ concerns by routinely calling them before they call us. Staff routinely
patrolled to eliminate cleaning concerns before they get noticed by the clients.
In addition, we send out client surveys and issue housekeeping reports. When the rare
concern does occur, you can rest assured it will be addressed immediately, usually with
a visit from our representative.
This is why Ela-can is a better choice:
Trained, experienced and fully supervised workforce
Appropriate training for operations, health and safety with some staff on each
location is also trained on first aid
Full compliance of employment laws and regulations
Annual mandatory 40 hour paid training for all staff
Experience of serving City Transit which is essential and important service for
general public
Green and environmental friendly operations
Usage of latest equipment available in the market place
Employs local people to promote community
Full compliance of local regulations
Capacity to handle emergencies with a 24-hour helpline
